hotline

noun

1. A telephone line that is always staffed and able to give immediate assistance.

   “If you've got any problems with the product, ring our hotline.”

   “[M]any mobile phone companies have nuisance call hotlines, to which you can report a bully's phone number.”

   “Suicidal people can have discussions about suicide on pro-life peer-to-peer forums and hotlines without fear of judgment or intervention.”

   “Tim McIntyre, executive vice president of communication for Domino’s, said in an email the company has developed other features to help disabled customers, like voice-activated ordering devices and a hotline that customers with screen-readers can use to report difficulties with the site.”

   “Increasing access to mental health services in remote and rural areas, where suicide rates tend to be higher, is a priority, and the 988 hotline is a useful bridge to those communities, Dr. Crawford said.”

2. A direct line between two people, especially one between heads of state to be used in an emergency.

verb

1. To communicate over a telephone hotline.